Your own experience or that of a relative or friend is absolutely the best way to choose someone to come into your home or place of business. If you have a consumer organization in your area, call them to ask about a firm, BEFORE you schedule an appointment for service.
With a reputable carpet cleaning company, odor control treatments, carpet and fabric protectors, and difficult spot removal services are usually extra and will be fully explained prior to the service.
The cleaning industry is rife with bait and switch advertisers. Ads touting $5.95 a room, may be tempting, but avoid doing business with anyone, whose advertising sounds too good to be true. The price of gasoline alone prevents anyone driving a vehicle from providing a good service at such a low price. These types of businesses are called foot-in-the-door operations--they charge extra for deep-cleaning, vacuuming, pre-spot treatment, color brightening, grooming and, even, for using a detergent. A $5.95 a room quote can end up costing hundreds of dollars before they are finished. And some of these operators can be terribly intimidating.
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